Terms and Conditions

Thank you for shopping at www.houseofdeepthi.com. This site is owned by -House of Deepthi Limited (hereinafter referred to as “www.houseofdeepthi.com”).

By accessing, shopping on this site, you indicate your unconditional acceptance of these terms & conditions. We reserve this right, in our sole discretion, to update or revise these terms & conditions. Continued use of the site following the posting of any changes to the ‘terms & conditions’, constitutes your acceptance of those changes. By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.

At www.houseofdeepthi.com, we try our best to create a space where you can explore and shop for all your favourite things in a safe and secure environment. All products and information displayed on www.houseofdeepthi.com constitutes an "invitation to offer". www.houseofdeepthi.com reserves the right to accept or reject your offer. Your order for purchase, constitutes your "offer" which shall be subject to the terms and conditions as listed below.

1. Eligibility to use our site

Use of the Site is available only to persons who can legally enter into contracts under applicable laws. Persons who are "incompetent to contract", within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Site. www.houseofdeepthi.com reserves the right to terminate your access to the Site if it discovers that you are under the age of 18 years or suffers from any other disability, as recognised under Indian Contract Act, 1872.

2. Membership/Account Creation

Although it's not essential to have an account to shop with www.houseofdeepthi.com, you can shop as a guest. As a member, you agree to provide true, accurate, current, and complete information about yourself as prompted by the site's registration form. Registration where prohibited under any law shall be void. www.houseofdeepthi.com reserves the right to revoke or terminate your registration for any reason at any time, without notice.

3. Electronic Communications

When you use the site or send emails or other data, information or communicate to us, you agree and understand that you are communicating with us electronically and give your consent to receive communications electronically from us periodically, when required.

4. Reviews, Feedback and Submissions

All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to www.houseofdeepthi.com directly or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively referred to "Comments") will remain www.houseofdeepthi.com property. Such disclosure, submission or offer of any comments shall constitute an assignment to www.houseofdeepthi.com of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the comments, thus, it exclusively owns all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise.

www.houseofdeepthi.com will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. www.houseofdeepthi.com is and shall be under no obligation:

(1) to maintain any Comments in confidence; or

(2) to pay you any compensation for any Comments; or

(3) to respond to any Comments.

You agree that any comments submitted by you to the Site will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no comments submitted by you to the site will be libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam".

www.houseofdeepthi.com does not regularly review posted comments, but does reserve the right (but not the obligation) to monitor and edit or remove any comment submitted to the Site. You grant www.houseofdeepthi.com the right to use the name that you submit in connection with any of the posted comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any comments you make and you agree to indemnify www.houseofdeepthi.com and its affiliates for all claims resulting from any Comments you submit, we take no responsibility and assume no liability for any comments submitted by you or any third party.

5. Accuracy of Content/Information of Products on the website

While www.houseofdeepthi.com strives to provide accurate product and pricing information, typographical errors may occur. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, www.houseofdeepthi.com shall have the right, on our sole discretion, to modify the price of the products, or information of the products or to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event.

6. Returns and Refund Policy

Keeping in mind the very basic nature of every House of Deepthi outfit, our customers do appreciate that each outfit ordered online is individually created, crafted and made to fit perfectly in accordance with the measurements provided. Relatively, fashion is an evolution. Due to the dynamism of this evolution, we respect the customers’ ability to support House of Deepthi "No Refund No Exchange"policy to help us deliver the very best and latest in Indian fashion. However, in order to provide our valuable customers full service, we have relaxed our exchange policy a little bit.

We are dedicated at www.houseofdeepthi.com to offer you the best quality in our products and our services. We know that mistakes are sometimes made though, and we are here to help remedy those problems. We take stringent measures to ensure that the items delivered to you are in perfect condition. However, there is a remote possibility that:

• The item may be damaged during transit.
• Or there might be a manufacturing defect.
• Or that a wrong item is delivered to you by mistake.

Item received in damaged condition/manufacturing defect or wrong item:

If you have received a damaged item or if the item you received was not the item you ordered or if it was misrepresented on our site, please contact us by email within 24 hours of your receipt of the product. It is important that you save all packing materials as well as the item itself. When you reach us, we’ll give you instructions on how to proceed.

We will express ship a replacement item at the earliest possible with no extra shipping cost to you

If the originally ordered item is no longer possible then we will request you to choose an alternate item and express ship the same to you with no extra shipping cost to you. We will communicate with you about your wishes to make sure you will be happy with the exchange.

7. Guidelines on Returns

Here are some important & helpful guidelines on Returns: 

• Always email us first if you have a problem on care@housedeepthiltd.com 
• Always be sure to report your problem within 24 hours of receiving the item in question
• Never send back an item without consulting with us. It’s very important that you DO NOT send the item back to us until you have verified with us and no credit or replacement shall be given on such items.
• Always report any and all problems associated with a single order/package delivery at the same time. Be as specific as possible when describing the problem, as all returned items are examined for defects/variations.
• In case of multiple products being ordered, if for any reason we are unable to deliver certain products, you will be asked to select another item/take a store credit/the amount will be refunded for that particular product only.
• Any shipping costs of sending back to India above what customer paid for shipping charges while receiving them from India are the responsibility of the customer.
• Please return within 3 working days of confirmation from our end, and with original packing & in original condition (please, no worn, washed, used or altered items). Please ensure to include a copy of the invoice you received.

We will examine the garment you return, figure out what went wrong, and take immediate steps to prevent such problems from reoccurring.

As safe delivery to you is our responsibility, in the same way sending back safely to us is your responsibility. If something happens in transit and the package doesn’t get delivered to us, we cannot help you. So make sure to send through suggested postal service in our return authorisation mail only and forward the details to us and keep the airway bill or postal receipt till it gets delivered to us.

Please mark the items as defective returns and not for sale and declare a low nominal value.

8. Exceptions

• We do not accept returns on custom outfits and Replicas By House of Deepthi.
• Even though www.houseofdeepthi.com shall try to meet the date and time of delivery schedule as given by the user in the order form, any delayed / early delivery for whatever reason shall not entitle the user for any damages or compensation from House of Deepthi. Every order is delivered as per specifications of the product mentioned in the website.
• Shall take due caution at the time of delivery to deliver the product to the correct person at the address on the order form, but disclaims any responsibility for claims, damages, and/or compensation.

9. Other

If the user has any question, doubts or confusion in regard to any of the terms & conditions set out herein he should seek clarifications from us through email and should wait for a written clarification before using the service.

The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.

The products/services provided on this site are without warranties of any kind either expressed or implied and www.houseofdeepthi.com disclaims all or any of them to the fullest extent. www.houseofdeepthi.com does not warrant that the products/services offered will be error-free, or that the defects will be corrected, or that this site or the server that makes it available are or will be free of viruses or other harmful components.

Under no circumstances whatsoever shall www.houseofdeepthi.com be liable for any loss of data, lost profits or any damages whatsoever including, without limiting, any indirect, special, incidental, consequential or other damages that result from the use of or inability to use the products/services offered in the site. Notwithstanding the foregoing, in no event shall www.houseofdeepthi.com be liable to the user for any or all damages, losses, and causes of action including but not limited to, negligence or otherwise exceed the amount paid by the user to www.houseofdeepthi.com for that specific service/product.

All prices are inclusive of cartage, service charges, packaging and all other costs involved with the process of ordering and delivering.

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